40-Hour Mediation Certificate Course

Program Overview

Attorneys, businesses, government agencies and public policy makers increasingly are looking to mediation as an efficient, timely, and cost-effective alternative to resolving disputes.

If you want to learn more about mediation or want to build a foundation in the application of mediation skills, this highly interactive, experiential program is for you.

This 40-hour course provides participants with an understanding of how to:

• Diagnose causes and types of conflict.
  
• Harness the strength of mediation to resolve disputes in commercial and business affairs, family divorce and child custody, employment relationships, union-management contracts, environmental matters, health care, public policy and other areas.
  
• Design and provide mediation services in a variety of settings.
  
• Identify and practice enhanced skills in listening, re-framing defusing and containing emotions, and other neutral communication processes.
  
• Manage interest-based negotiations among two or more parties.
  
• Identify mediator styles and modes of practice.

• Specially designed role-plays and exercises to acquire and test new skills.
  
• Group debriefing sessions.
  
• Opportunities to receive individual feedback.

• 250 pages of training and specially selected reading materials

• attorneys
• human resource professionals
• labor relations specialists
• school principals and superintendents
• business professionals
• state and municipal agency personnel
• university professors and administrators

Dates, Times, Cost and Place for 40-hour Certificate.

Click here for up to date information.

To learn more about this class, please contact Dr. Mark Sullivan:

• Phone: 860-486-3417
  
• Email: mark.sullivan@uconn.edu